On-site Trauma Support
Unfortunately, violent and traumatic events can and do occur in the workplace. These “critical incidents” can involve:
The sudden and unexpected death of an employee at work
Serious injury from a shooting or other physical attack in the workplace
A physical or psychological threat to the safety or well-being of an employee, work group or business, regardless of the type of incident (e.g., robbery, a multi-casualty disaster, terrorism incident, or workplace violence incident).
These situations can leave employees feeling distracted, fearful, vulnerable, angry, and/or unsure of how to cope. Wellspring EAP provides a forum for employees to put their experiences into a framework, normalize crisis reactions, receive suggestions for coping, and get information about available organizational and community resources.
The client organization will have 24/7 access to a debriefing in the event something occurs requiring such an intervention. Should a critical incident occur, Wellspring will immediately make available our professional staff for on-site trauma debriefings.
On-site Grief Support
There are other events that do not occur at the work site in which the circumstances are so unusual as to produce a high level of immediate reactions affecting the coping skills of a work group. The death of a co-worker or co-worker’s family member, employee’s terminal illness, etc., is naturally upsetting and can cause difficulty concentrating on tasks at hand. Wellspring EAP can provide on-site group support to help participants talk about their loss, learn about the grief process, and establish an expectancy of recovery.